Questions or Concerns?

Contact Us

Insurance Claims & Co-Payments

We collect your insurance information (group number, subscriber ID number and subscriber name) prior to your child's first visit so that we may obtain a break-down of your plan benefits from your insurance company. This helps us to ensure that your child is covered under your plan and that your plan is active prior to your child being seen. If any treatment is needed beyond preventative care, we will use the information provided by your insurance company to estimate your "patient portion". We will produce a treatment estimate for you and we will collect this amount on the day that treatment is provided. Please keep in mind that this amount is an estimate, based on information provided by your insurance company. As a courtesy, we will file a claim on your behalf after treatment is rendered. If there is a balance remaining after insurance has paid their portion, you are responsible for this amount. Additionally, while the doctor works as faithfully as possible to provide accurate treatment plans, sometimes these can change unexpectedly due to circumstances beyond her control. In this situation, you will be informed of the needed changes and fees will be adjusted accordingly.

We accept all major insurances, including Premera Blue Cross, Delta Dental, Regence, and Cigna.

Failed Appointments and Late Cancellations

We ask that you please give at least 1 business day's notice when cancelling an appointment for any reason other than acute illness. This allows us to offer your child’s appointment time to another patient. Patients with appointments cancelled within 1 business day of their scheduled time, or missed entirely, will be subject to our office "no-show" policy.

Should your child be experiencing an acute illness (fever, vomiting, cough) that presents within 24-hours of his/her appointment, please contact us to discuss rescheduling your child's appointment.