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Insurance Claims & Co-Payments
When services are provided, we will file a claim on your behalf with your insurance company. However, please keep in mind that insurance rarely pays the entire amount due. You will owe a portion of the total bill, and this amount will be collected on the day of service. This “patient portion” is an estimate based on information we have received from your insurance company; being an estimate, it is subject to change based on further information we receive from your insurer. You are fully responsible for any balance remaining on your account after insurance has provided their payment. In addition, while the doctor works as faithfully as possible to provide accurate treatment plans, sometimes these can change unexpectedly due to circumstances beyond her control. In this situation, you will be informed of the needed changes and fees will be adjusted accordingly.
Failed Appointments and Late Cancellations
We ask that you please give at least 24-hours notice when needing to cancel an appointment for any reason other than acute illness. This allows us to offer your child’s appointment time to another patient. Appointments cancelled within 24-hours of their scheduled time, or appointments that are missed entirely, will be subject to a fee.
Should your child be experiencing an acute illness that presents within 24-hours of his/her appointment, please do not hesitate to contact us to cancel the appointment at any time.